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Virtual Lab is a system that lets you use your laptop or mobile device to access programs normally found only in computer labs and libraries. To use Virtual Lab on a Mac, the first step is to install the Citrix Workspace.
Note: During the installation you may be asked if you want to add an account. Adding an account lets you access Virtual Lab applications directly through Citrix Workspace without going through a browser. If you choose to do this, when you are asked to enter a work or school email or server address, enter virtuallab.unc.edu. When you are asked to log in, use your onyen as the username and your onyen password for the password. Adding an account during this step is not required, you can still go through a web browser to get to virtual lab. Setting up the account in Citrix can be helpful if you are having issues using Virtual Lab through a web browser. Steps for using Virtual Lab via a web browser are below.
Instructions
- In your browser, navigate to Virtual Lab.
Note: Each browser has its own set of dialog boxes and instructions. Follow the instructions displayed on your screen that are specific to the browser you are running. The instructions below are for installing the plug-in.
- Log on with Onyen@ad.unc.edu along with your onyen password.
- Authenticate through MS Authenticator 2-Step authentication.
- On the security message that displays, click Accept:
Results:
- The installation program verifies which version of Citrix Workspace you have.
- If you have the most current version of the Citrix Workspace, you are directed to the Virtual Lab Logon box. Skip the rest of these steps.
- If you don't have the latest version of Citrix Workspace, the installation program displays a "Welcome to Citrix Receiver" page.
- Click “Detect Receiver":
Result: If you don't have Receiver on your computer, the installation program shows a message asking you to download it.
- Click the checkbox to agree with the Citrix license agreement and then click “Download” to download the software:
- Once the Workspace app is downloaded, click "Install Citrix Workspace":
- Click through the messages to complete installation. If you're asked to create an account:
- Use this address for the account info: virtuallab.unc.edu
- Use your Onyen and password for the user ID and password.
Once the software is downloaded, you can go to the website and launch applications.