Telecommunications: Rates

Summary

This article covers Voice rates and Instant Meeting rates for the new phone system.

Body

Voice rates and Instant Meeting rates for the new phone system.

 

Description Monthly Cost UNC Bill Code One-Time Cost
VoIP phone line $14.50 UNCHVSVOIP $70.00 +
Technicial Labor - see Labor Rate
Analog phone line $14.50 UNCVOIP / UNCVOICE $140.00
Voicemail Only Phone Line $8.00 UNCHVSVOICEMAIL $70.00
Hunt Group Main Line $14.50 UNCHVSVOIP $70.00
Mitel 6867i - leased - cost included in line rate $0.00 IPA6867I See VoIP phone Line
Expansion Module for 6867i $4.66 IPA685I See VoIP phone Line
Analog Terminal Adaptor
- leased - cost included in line rate
$0.00 IPM4102 See VoIP phone Line
Analog Terminal Adaptor
- leased - cost included in line rate
$0.00 IPM4116 See VoIP phone Line
Analog Terminal Adaptor
- leased - cost included in line rate
$0.00 IPM4124 See VoIP phone Line
Analog Terminal Adaptor
- leased - cost included in line rate
$0.00 IPMC710 See VoIP phone Line
Polycom SoundStation IP5000 $7.00 IPP5000 See VoIP phone Line
Polycom SoundStation IP6000 $15.00 IPP6000 See VoIP phone Line
Department Alarm - Security, Freezer,
Panic Button, etc.
$14.50 UNCALARM $70.00-$140.00
Call Box, Elevator, ARA, Building Fire Alarm $0.00 UNCEMRGNCYNR $0.00
Virtual Fax Line $14.50 UNCVOIP $70.00
Virtual Fax Additional Users $5.00 OVEMCP Labor Rate
Cable TV $12.50 CTVE Labor Rate
Inbound Toll-Free Number
*see usage rates below
NA NA $70.00
Voicemail Standard Mailbobox $0.00 NA $0.00
Voicemail to Email $0.00 NA $0.00
Voicemail Automated Attendant Main Phone Number $14.50 NA Minimum $70.00 / Labor Rate for setup

 

NEW PHONE SYSTEM OPTIONAL SERVICES Montly Cost UNC Bill Code One-Time Cost
Communicator Soft Client - Premium
 - Desktop OR Mobile
$0.00 SOFTCLIENT New Line - $70.00 / Upgrade - Labor Rate
Communicator Soft Client - Premium
 - Desktop AND Mobile
$3.61 SOFTCLIENTX2 New Line - $70.00 / Upgrade - Labor Rate
Call Recording $15.75 CALLRECORDING Labor Rate
Encryption $3.00 ENCRYPTION $0.00

 

CALL CENTER - NEW PHONE SYSTEM Montly Cost UNC Bill Code One-Time Cost
Contact Center Seat (Advanced) $19.35 CCADVANCED Labor Rate
Contact Center Seat (Supervisor) $37.00 CCSUPERVISOR Labor Rate

 

Inbound Toll-Free Phone Number Usage Rates:               
Intrastate Usage - $0.03/minute               
Interstate Usage - $0.02/minute               
                
Labor Rate:  $70.00 per hour                
                
Voicemail Automated Attendant:               
A quote is provided with a service request.               
The monthly costs are dependent on the design.
The UNC Labor Rate applies for design and implementation.
                
Remote Network Connectivity:               
Cost estimate provided upon request


Details

Details

Article ID: 137
Created
Tue 6/11/24 2:47 PM
Modified
Mon 8/26/24 9:30 AM