Telecommunications: Rates

Voice rates and Instant Meeting rates for ITS Telecommunications / Voice Services.

 

Description Monthly Cost UNC Bill Code One-Time Cost
VoIP phone line $14.50 UNCHVSVOIP $70.00 +
Technical Labor - see Labor Rate
Analog phone line $14.50 UNCVOIP / UNCVOICE $140.00
Voicemail Only Phone Line $8.00 UNCHVSVOICEMAIL $70.00
Hunt Group Main Line $14.50 UNCHVSVOIP $70.00
Mitel 6867i - leased - cost included in line rate $0.00 IPA6867I See VoIP phone Line
Expansion Module for 6867i $4.66 IPA685I See VoIP phone Line
Analog Terminal Adaptor
- leased - cost included in line rate
$0.00 IPM4102 See VoIP phone Line
Analog Terminal Adaptor
- leased - cost included in line rate
$0.00 IPM4116 See VoIP phone Line
Analog Terminal Adaptor
- leased - cost included in line rate
$0.00 IPM4124 See VoIP phone Line
Analog Terminal Adaptor
- leased - cost included in line rate
$0.00 IPMC710 See VoIP phone Line
Polycom SoundStation IP5000 $7.00 IPP5000 See VoIP phone Line
Polycom SoundStation IP6000 $15.00 IPP6000 See VoIP phone Line
Department Alarm - Security, Freezer,
Panic Button, etc.
$14.50 UNCALARM $70.00-$140.00
Call Box, Elevator, Area of Rescue, Building Fire Alarm $0.00 UNCEMRGNCYNR $0.00
Cable TV $12.50 CTVE Labor Rate
Inbound Toll-Free Number
*See usage rates below
NA NA $70.00
Voicemail Standard Mailbox $0.00 NA $0.00
Voicemail to Email $0.00 NA $0.00
Voicemail Automated Attendant Main Phone Number $14.50 NA Minimum $70.00 / Labor Rate for setup

 

Optional Services Monthly Cost UNC Bill Code One-Time Cost
PING Soft Client - Desktop and Mobile $0.00 + $14.50 for phone line SOFTCLIENT New Line - $70.00 / Upgrade - Labor Rate
Call Recording $15.75 CALLRECORDING Labor Rate
Encryption $3.00 + $14.50 for phone line ENCRYPTION $0.00
Fax to Email Service (Inbound Only) $8.00 + $14.50 for phone line FAXMESSAGING $70.00

 

Call Center  Monthly Cost UNC Bill Code One-Time Cost
Contact Center Seat (Advanced) $25.00 CCADVANCED Labor Rate
Contact Center Seat (Supervisor) $25.00 CCSUPERVISOR Labor Rate

 

Inbound Toll-Free Phone Number Usage Rates Monthly Cost UNC Bill Code One-Time Cost
Inbound Toll-Free Number NA NA $70.00
Inbound Toll-Free Usage (per minute) $0.02 NA NA
               

                
Labor Rate:  $70.00 per hour                
                
Automated Attendant:               
A quote is provided with a service request.               
The monthly costs are dependent on the design.
The UNC Labor Rate applies for design and implementation.
                
Remote Network Connectivity:               
Cost estimate provided upon request