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Contact the Service Desk

The ITS Service Desk is centralized support for students, faculty and staff who need tech help. Choose the method best for you:

Chat with us (click the chat icon at the bottom right of the page)
Live agents available 7 a.m. - 7 p.m., Monday - Friday

Call 919-962-HELP (4357)
Available 7 a.m. - 7 p.m., Monday - Friday

Email support@help.unc.edu
Accepted only from UNC email accounts, tickets confirmed by email