This article explains how to create and convert LastPass Premium accounts to manage passwords. This service is available to all current UNC students, faculty, and staff.
LastPass helps you manage and remember numerous passwords safely, store encrypted files and notes, and share passwords securely. Additionally, LastPass Premium allows you to generate strong passwords for new accounts, store login information for frequently visited websites, and optionally save credit card information for quick online transactions. All sensitive data is encrypted locally on your device with a key that is never sent to or stored on LastPass servers.
Only you can decrypt the data you store in LastPass Premium using your LastPass password. The university cannot recover your data or passwords stored in LastPass.
Before You Begin
You are required to read these best practice guidelines to ensure the security of your LastPass Premium account..
- If you choose to store your Onyen in LastPass Premium, ensure you follow University policy on passphrase complexity when setting your LastPass password.
- Do not store University business information in LastPass Premium. It is intended for your personal credentials and notes, such as Netflix account information, cellular service details, or Gmail account passphrases.
- Your computer and other devices should have strong administrator passwords before accessing LastPass on them.
- LastPass accounts are not protected resources so they will not be protected by UNC 2-Step Login (Duo). Consider installing multifactor authentication offered by LastPass.
- Set up a "timeout" feature to automatically log out of your account if it is inactive for a specific amount of time. To change the timeout duration, click on the browser extension icon, go to Preferences and then Security.
In This Article:
Creating New Premium Accounts
If you already have a LastPass Premium plan, you need to first cancel your auto-renewal then sign up for LastPass Premium through UNC.
- Go to LastPass website.
-
You will need to enter two email addresses:
- Enter your UNC email address. This email address will be used to activate your LastPass Premium account.
- Enter your personal email address. This email address will be associated with your LastPass user account.
Use a non-UNC email address as your personal email, which you can retain after leaving UNC. Entering your UNC address in both fields may lead to access issues once you are no longer affiliated with the University.
If you have an existing LastPass account with the same personal email address, it will be automatically upgraded to Premium..
- Click Submit
- Check your UNC email address, you will receive an email from LastPass.
Check Spam or Clutter boxes if you do not see the email from LastPass.
- Click Create my account link in the in the email received from LastPass to complete the account creation process.
- Create a strong master password and click Create My Account.
Your Premium account creation is complete.
Remember your LastPass password and keep it safe. Neither LastPass nor UNC ITS can reset your password if you forget it. You can recover your password only if you set up
SMS Account Recovery first.
Converting Existing Accounts to Premium
If you have already created a free personal account, now you may upgrade it to premium at no cost to you. You will NOT loose your data if you convert your account to a Premium Account.
If you already have a LastPass Premium plan, you need to first cancel your auto-renewal then sign up for LastPass Premium through UNC.
Converting a Family account to UNC Premium will be a downgrade in service.
- Go to LastPass website.
-
You will need to enter two email addresses:
- Enter your UNC email address. This email address will be used to activate your LastPass Premium account.
- Enter your personal email address. This email address will be associated with your LastPass user account.
Use a non-UNC email address as your personal email, which you can retain after leaving UNC. Entering your UNC address in both fields may lead to access issues once you are no longer affiliated with the University.
If you have an existing LastPass account with the same personal email address, it will be automatically upgraded to Premium..
- Click Submit
- Check your UNC email address, you will receive an email from LastPass.
Check Spam or Clutter boxes if you do not see the email from LastPass.
- Click Upgrade my account link in the in the email received from LastPass to complete the account conversion process.
It may take a couple of hours to convert your account. We recommend logging out of all LastPass Apps and logging in again to determine if the change has been applied.
Remember your LastPass password and keep it safe. Neither LastPass nor UNC ITS can reset your password if you forget it. You can recover your password only if you set up
SMS Account Recovery first.
Sharing Sites with Family and Friends
LastPass sharing allows you to share sites securely with other LastPass user such as friends or family members to access websites to which you have the credentials.
- In the LastPass Vault, hover over a site to see further options
- Click the Share icon
to bring up the Sharing dialog
- Enter the email addresses of the people you would like to share this item with.
- Check Allow Recipient to View Password, if you would like to give the recipient permission to view the password.
- Click Share to send the share invitation to the selected users. Once the invitations are accepted, the site will be successfully shared!
For more information on this topic visit the full LastPast Sharing article.
Setting Up LastPass on Mobile Apps
LastPass has a wide variety of support on mobile devices. Check out these articles on getting your devices set up for your LastPass account.
Android
iOS
Accessing Premium Accounts After Leaving UNC
After your account is created or upgraded, you will receive an email at your primary UNC email address to re-attest your affiliation with the University. This annual process occurs when you first sign up and every year thereafter, in accordance with UNC's contract with LastPass. If you do not complete the attestation, your account will revert to a free account. You can still access your vault after you leave the University.
Recovering Lost Accounts
Only you, using your LastPass password, can decrypt the data stored in your LastPass Premium account. The University cannot recover your data or passwords stored in LastPass.
If you forget your password, you will need to use the LastPass app to recover your vault.
Additional Resources
Gen-AI was used to edit parts of this article.