Enterprise Reporting: Research Administration Management (RAM) Reports

This article provides instructions on how to access and escalate RAM report requests.

Introduction

Research Administration Management (RAM) Reports were developed through a partnership with the Office of Sponsored Research (OSR) and Information Technology Services (ITS) to provide an improved tool to manage sponsored project financials.  RAM Reports deliver financial information via an enhanced reporting tool and offer a robust experience managing sponsored projects financials. The information in RAM Reports is pulled just as InfoPorte, from ConnectCarolina and RAMSeS, and data is one day behind what you see in ConnectCarolina. 

Information

Highlights of RAM Reports

• Intuitive navigation and simplified search features.
• Display of reports is easy to read and view.
• Access to both project and award financials.
• Easily drill into detailed transactions on all expense types.
• All reports are downloadable to Excel.

Access

1. RAM Reports are behind the standard UNC single-sign on (SSO). 
2. To gain access to RAM Reports, a user must have completed the Terms of Use (TOU) for University Administrative Systems policy available in ConnectCarolina. 
3. Once logged into ConnectCarolina, click the NavBar on the far right and select Terms of Use Policy.
4. After reviewing the policy, check the box to certify that you have read and agree to the Terms of Use and then click the Confirm button.
5. Once completed, a user has access to RAM Reports.

Customer Support

For problems accessing RAM Reports, a user can submit an Incident. Visit our Help site  > Select Get Help.

For questions about who can access, what they can access, or other general questions about RAM Reports, a user can submit a Service Request. Visit our Help site > Select Get Help. [specific link pointing to Enterprise Reporting Access service will be added when designed]

Escalation

Filling in the Configuration Item (CI) with RAM Reports will autofill the assignment group to Enterprise-Reporting.

All TDX tickets related to RAM Reports should be routed to the Enterprise-Reporting assignment group.