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This article provides step-by-step instructions for setting up, changing, and resetting multi-factor authentication (MFA) for your UNC accounts, managing your verification methods and trusted devices, and updating your default verification preferences.

This document is written to assist with configuring Outlook 2010, 2013, and 2016 to access a shared mailbox as an Outlook profile on Windows or Mac. This can be useful for a user to access the mailbox to set up specific permissions for other users or when there is a staff member who needs to access only the shared mailbox. This will include instructions for using the shared mailbox profile to view departmental staff members' calendars.

This article will walk through the steps to download and install Microsoft 365.