Search5 Results
- Knowledge Base
- Administrative & Business
- TeamDynamix
This article provides guidance to TeamDynamix (TDX) Agents on various change management activities, including submitting, tracking, modifying, reviewing change requests, and creating change request templates.
- Knowledge Base
- Administrative & Business
- TeamDynamix
This knowledge article guides TeamDynamix (TDX) Agents with the Knowledge Candidate role on how to create, update, renew, address feedback, and monitor their articles in the Knowledge Base.
- Knowledge Base
- Administrative & Business
- TeamDynamix
This supplementary guide is for TeamDynamix (TDX) agents who manage knowledge articles, helping them enhance the effectiveness of their content.
- Knowledge Base
- Administrative & Business
- TeamDynamix
This article covers the standards for formatting and styling TDX Knowledge Base articles to ensure consistency, accessibility, and quality in the information presented to TDX users. All articles in the TDX Knowledge Base must adhere to these standards.
- Knowledge Base
- Administrative & Business
- TeamDynamix
This article is intended for TeamDynamix (TDX) agents and explains how to search and filter tickets and hardware asset records in TDNext using the 'Saved Searches' feature.