Service Description
ITS Data Center Operations (DCOPS) professionally maintains three data centers: ITS Manning, ITS Franklin and ITS Phillips. DCOPS is responsible for the day-to-day management of these data centers and ensures that all data-center equipment is fully functional and responsive to user needs.
- The data centers are locked with controlled/managed access, have redundant cooling and power and each center is backed up by a generator.
- Power and environmental conditions in the data centers are monitored 24/7/365 days a year.
- Staff is onsite at Manning and Franklin, with dispatch service to Phillips.
- Phillips is not a hosting site.
You can submit requests to add, change, or decommission hardware using the listed offerings. You can also submit general requests for other questions regarding data center operations.
Supported Environments/Services
- Supported Environment/Services
- Server co-location
- storage co-location
- network availability
- Citech
- Johnson controls
- Gregory Poole
- Graybar
- Fiber
- cat6a
- Switches
- generator
- UPS
- Operations Center
Audience
Employees
Expected Delivery
5 Business Days