Updating...

The Service Desk will be closed on Monday, May 26, 2025, in observance of Memorial Day. For assistance during this time, please submit a ticket.

Search the client portal

Blank

PDP Dashboard User Access Requests

The ITS Service Desk is centralized support for students, faculty and staff who need tech help. Choose the method best for you:

Chat with us (click the chat icon at the bottom right of the page)
Live agents available 7 a.m. - 7 p.m., Monday - Friday

Call 919-962-HELP (4357)
Available 7 a.m. - 7 p.m., Monday - Friday

Email support@help.unc.edu
Accepted only from UNC email accounts, tickets confirmed by email