Search4 Results

This article walks thought the process that will allow you to reset MFA without needing to contact the ITS Service Desk. This process will require that you have 2-Step Verification for DUO set up

To keep your email account safe, the University uses a security method called “2-Step Verification.” With this method, you verify your identity before you see certain sensitive information or access your Office 365 applications. You may verify with the Microsoft Authenticator App, a phone call, or a passcode sent through a text message

This article provides instructions on how to add, remove, reactivate, and report devices using the Duo Security Center.

Microsoft 365 offers methods to make changes to your current 2-step verification, such as adding a new phone number or device to complete 2-step verification. This can also be used to set the Microsoft Authenticator app up on a new device, provided that the phone number has not changed.