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ID verification via Zoom (or in-person) is required for certain support requests that involve access and/or changes to accounts or authentication methods (e.g., password resets, multi-factor authentication changes, etc.).

This article provides instructions on how to add, remove, reactivate, and report devices using the Duo Security Center.

This article provides step-by-step instructions for setting up, changing, and resetting multi-factor authentication (MFA) for your UNC accounts, managing your verification methods and trusted devices, and updating your default verification preferences.