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This article provides step-by-step instructions for setting up, changing, and resetting multi-factor authentication (MFA) for your UNC accounts, managing your verification methods and trusted devices, and updating your default verification preferences.

This article provides instructions on how to add, remove, reactivate, and report devices using the Duo Security Center.

ID verification via Zoom (or in-person) is required for certain support requests that involve access and/or changes to accounts or authentication methods (e.g., password resets, multi-factor authentication changes, etc.).