Service Description
Carolina Print Hub is a student service that enables users to submit print jobs from their laptop and most University Libraries' computers and release those print jobs from any of the designated black and white or color Carolina Print Hub print stations across campus. Students who are enrolled in the current semester/session receive a print allocation usable at any Carolina Print Hub location. For a map of printer locations, see the Carolina Print Hub map.
Service Provisioning
Every student with an Onyen has access to the service. The print allocation for each semester is applied to current students' UNC One Card account before the first day of class. Students can check the UNC One Card Office site for their print fund balance. Faculty and staff may use Carolina Print Hub to print from their personal Convenience Account.
Audience
Employees and students
Carolina Print Hub is primarily a service for all current students, but is also available to faculty, staff, and University affiliates with an active Onyen and UNC One Card or One Card Office payment card.
Documentation
Supported Environment/Services
Students must install either the Carolina Print Hub software on their laptop or use mobileprint.unc.edu. Students must also be on the campus network or use the campus VPN client to submit print jobs. The Carolina Print Hub software and campus VPN client are both available at the Software Distribution website.
Support
Technical Support/ Contact Information
ITS Service Desk:
- Phone (919) 962-HELP (4357)
- Chat: Click the blue speech bubble
Maintenance Schedule
Thursday 5am-7am and Sunday 6-10am are the normal maintenance windows. Other maintenance periods are possible and will be advertised on the Carolina Print Hub map page. Notices of scheduled maintenance will be posted on the map page 48 hours in advance.
Hours of Operation
Outside of scheduled maintenance, Carolina Print Hub is available to users 24/7/365. Support is provided 8am to 5pm, Monday through Friday except during official University closings.