This article walks the user through creating a UNC Onyen account. Your Onyen will be used as your login for most UNC services.
Introduction
Once you have created your Onyen, most services that require an Onyen to access will be available to you immediately. However, there are a few Onyen Services that aren't immediate or automatic.
- UNC email (See the Office 365 User Guide for instructions)
- Research and statapps platforms
- Sakai. You will not be able to log into Sakai until after 12:00 noon of the next business day
Instructions
How to create an Onyen
- Find a computer or device that is connected to the Internet, open a web browser, and go to the Onyen Services page.
- Click Create or Reactivate Onyen.

- Read the Onyen Terms Of Agreement.(Accepting these terms is required to create an Onyen)
- To confirm your agreement, click Yes I Agree

- A UNC PID Number (or Guest ID) is required in order to create an Onyen.
- If you do not have a UNC PID number, go to How to Get A PID for more information on obtaining one.
- If you have a Guest ID, click Yes when asked if "Do you have a Guest ID?". Otherwise, click No and your UNC PID will be required to identify your records, and create your Onyen.

- If you have a Guest ID then you will be taken to Single Sign-On (SSO) site where you'll need to log in with your Guest ID and Password.
Note: Successful Onyen creation deactivates your Guest ID, because your Onyen replaces your Guest ID for UNC purposes.

- Alternately, fill in the required information (PID, Legal First Name, Legal Last Name, Gender, and Birthday - note that names are case sensitive, for example "john" does NOT match "John"). Click on Submit.
Note: If you have created a UNC Onyen in the past, the system should find it, and skip to the next step. If you are sure you created an Onyen before, but it was not found, contact the ITS Service Desk at help.unc.edu. Do not create a second Onyen.
- Enter an Onyen (any 3-8 character alphanumeric string beginning with a letter) or choose one of the suggested Onyens (note: all letters in the Onyen are lowercase).
- You accept being PUBLICLY IDENTIFIED by the Onyen you select(for example, new students will have their Onyen as their default email address and chat id).
- Click on Use It.

- You will be prompted to continue the creation of your Onyen credential (once the Onyen is confirmed as unique).
- Click O.K. Let's Start to continue. Note: If the Onyen already exists the system will not allow you to create that specific Onyen, but will allow you to choose a different Onyen.

- Read the Security Information Policy Attestation then click I Agree. Otherwise, you will not be able to create an Onyen.

- On the Alert Carolina screen, choose an option for receiving emergency alerts, then click Next.

- You will be prompted for an Emergency Contact (at least one Contact is required, each contact can have multiple contact numbers).
- Click Add a Contact.

- Enter the full name (first and last) of the Emergency Contact.
- Select their Relationship to you (i.e., Parent, Sibling, Spouse) from the Relationship drop-down menu.
- Click Done to save the name and relationship info.

- Enter a phone number for the Emergency Contact.
- Select the phone number type from the Phone Type drop-down.
- Click Add.

- You may then proceed to the next step click Done, or add another number (for the same person) by clicking Add a Phone.

- Enter the address for your Emergency Contact.
- Click Done when finished.

- You have now completed the entry of your Primary Emergency Contact.
- To add a Second person as a Secondary Emergency Contact, click Add a Contact.
- To add a second phone number to your Primary Emergency, click the Phone+ icon.

- If you choose to add a second number, the process is similar to the previous step. Enter the phone number.
- Click the Phone Type drop-down (above the phone number entry) and select a phone type

- Click Done (until a valid phone number is recognized, the button is disabled, try re-entering the country if it gets stuck).

On the Challenge-Response Questions screen, you will need to select and answer at least 5 questions.
- Find a question you want to answer, then click its Answer button to fill in the answer.
- Click OK to save the answer
- Repeat at least 5 times
- Once you've answered at least 5 questions, click Next.




- Now you may set a password for your Onyen. The password must be strong, meaning it is not easy to guess (Short passwords – less than 10 characters – are typically weak, meaning they are very easy to guess) Be prepared to create a longer password, especially if you want a very strong password – our highest rating. More details about password length and security are available in the "How should I choose a password?" section of the Onyen FAQ.
- Note that due to the widespread use of the Onyen for system access, some users who rely on password managers may need to enter their Onyen password in a context where a password manager is not functional (like logging into a computer). Please consider this before auto-generating a random password.

- The form will give you feedback while you type. Do not include common words or public information about yourself (like your name.) This would make the password easy to guess, so you cannot create a password containing those.

- Type the password a second time in the Confirmation input field.

- Click the Set Password button to save the new password value.

- If you are having trouble getting the Set Password button to activate click the EYE icon to show the typed characters:

- Once you have successfully matched passwords you will see a confirmation page confirming the Onyen has been created and that the password has been set.

Go to the 2-factor verification page for information on setting up Duo and Microsoft MFA.
Related Articles
Onyen FAQ
Password Manager (LastPass)