Service Description
If you have searched our services and are unable to find what you need, you can use this request for general inquiries.
Departmental IT Support
Select this option to request support from the departmental IT group within your school or unit. If you’re not sure which option to choose, select this one and we’ll connect you with the right group.
ITS Service Desk Support
Select this option to request campus IT support (e.g., Microsoft 365/email, Onyen, Wi-Fi, 2 factor (Duo/MFA), VPN, etc.).
Finance and HR Systems Support
Select this option to request support for finance systems (e.g., ConnectCarolina Finance, BuyCarolina, purchasing/requisitions, Concur, accounts payable, ConnectCarolina HR, pay issues/questions, background check, PeopleAdmin, LawLogix, Carolina Talent, InfoPorte etc.).
Telecommunications Services
To request services related to University telephones, voicemail, pagers, audio conferencing, or cable TV, please select this service.
Audience
Employees
Expected Delivery
5 Business Days