Service Description
OnCore Help
Please use this service offering to request assistance with any of the following OnCore issues:
- Resetting a Password
- Setting up or Maintaining a Protocol in OnCore
- Registering or Managing Subjects in OnCore
- Managing Financials in OnCore
- Any other issues you may come across
Veeva Help
Please use this service offering to request assistance with any of the following Veeva issues:
- User Issues
- General Assistance
You may be able to resolve your issue by first reviewing the OnCore website here: https://research.unc.edu/systems/oncore/support-and-user-guides/
OnCore Change Requests
Please use this service offering to indicate the changes you would like to see in the OnCore system in regard to:
- Adding Task Lists
- Adding Sponsors
- Adding Drugs
- Deleting Subjects
- Other additions/deletions
OnCore Reports
Please use this service offering to request custom reports or changes to existing reports in OnCore. Please note that not all requests may be possible in the system, and a member of the OnCore team will be in contact with you regarding any issues.
Audience
School of Medicine employees and students