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The Service Desk will have limited staffing Tuesday afternoon, Oct. 6, for our annual team retreat. From noon on Oct. 6 through 7 a.m. on Oct. 7, web-submitted tickets and chat will be monitored, but all other Service Desk services will be closed.

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    1. Service Catalog
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    3. TouchNet/Online Credit Card Payment Support
    4. TouchNet/Online Credit Card Payment Support

    TouchNet/Online Credit Card Payment Support

    Please see full service information here: https://tdx.unc.edu/TDClient/33/Portal/Requests/ServiceDet?ID=79

     
     Get TouchNet Support Blank

    Contact the Service Desk

    The ITS Service Desk is centralized support for students, faculty and staff who need tech help. Choose the method best for you:

      

    Chat with us (click the chat icon at the bottom right of the page)
    Live agents available 8 a.m. - 5 p.m., Monday - Friday

     

      

    Call 919-962-HELP (4357)
    Available 7 a.m. - 7 p.m., Monday - Friday

     

      

    In person 1506 Frank Porter Graham Student Union
    Open 8 a.m. - 5 p.m., Monday - Friday

     

      

    Email support@help.unc.edu
    Accepted only from UNC email accounts, tickets confirmed by email

     

    Additional resources

     Submit a help request

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     ITS.UNC.EDU