Office 365 Email Setup: Windows Outlook 2016

This article walks you through the process to setup Oulook 2016 for Windows.

Before You Begin

If you do not have an email account, please visit the Self Service tool and click on Email Sign-up.

New Email Setup

1. Open Outlook 2016.
   Note: If your computer is on the AD domain and you have already signed in, when you open Outlook, your account should be automatically configured. Click on Next. Then choose Yes and click Next. Skip down to step 4.
   
   
2. If your computer is not on the domain and this is your first time opening the program, you will initially see a screen that prompts you to create a new email account. If you have already used and configured Outlook on this computer in the past, start by clicking the File tab and then choose Info. Click on Add Account.
   
3. When the “Add New Account” box opens, you will be prompted to enter your account information including:
   • Your Name
   • Email Address (onyen@ad.unc.edu)
   • Password  – Enter your onyen password
   • Verify Password – Enter your onyen password
     Once you enter this information, click on Next
     
4. Your account will now authenticate and finish configuring.  You should be prompted once to verify with 2-Step for Office 365.
   Note: Please note that your account may take 2 – 3 minutes to complete authentication if you are on a UNC-Chapel Hill network. If you are outside the network, authentication may take 5 – 10 minutes. You may want to try connecting through VPN while off campus.
5. After the configuration process completes, click Finish.
   
6. You will now be prompted to restart Outlook. Click OK.
7. You should not have you account setup in Outlook!