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UNC-Chapel Hill uses Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Office 365 email configuration.

This article walks through how to configure your UNC email on the iOS Mail App

This document is written to assist with configuring Outlook 2010, 2013, and 2016 to access a shared mailbox as an Outlook profile on Windows or Mac. This can be useful for a user to access the mailbox to set up specific permissions for other users or when there is a staff member who needs to access only the shared mailbox. This will include instructions for using the shared mailbox profile to view departmental staff members' calendars.

These instructions are intended for students to back up personal data and not intended to be used for institutional data. If you have questions about the type of data you want to back up, please contact the ITS Service Desk.

This article walks you through the process to setup Oulook 2016 for Windows.

This article walks you through how to setup your UNC Outlook email on Android Operating System.

This article covers the basic features offered through Outlook Online. You may access Outlook Online by visiting UNC's Heelmail website or going to the Office website then selecting the Outlook icon.

This document explains how you can send mail from a vendor-hosted application or system using a custom unc.edu domain without triggering Office 365’s anti-spoofing system.

This article explains the necessary steps taken by the main campus email administrators to protect UNC's sender reputation with other external email systems.

This article will provide answers to the most common Mass Mail questions.

This article answers frequently asked questions from listserv subscribers. It explains the communication purpose of lists along with instructions on how to join, receive correspondence and post to Lyris lists.

This article applies ITS Onyen Policy for Listserv creation, maintenance and use.

This article will walk you through the process of ensuring your global address book in Outlook is up-to-date.

This article provides instructions for sending email through relay.unc.edu. Most of these messages are sent by automated programs and mail servers.