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A shared mailbox is a Microsoft 365 mailbox provided by the University and created by ITS. Shared mailboxes can have multiple users who are designated as either members (can view and email from the mailbox) or managers (can add or remove members and other managers via the Self-Service website).

This article details steps to connect your UNC email account to Microsoft Outlook for iOS.

The University offers Microsoft 365 Resource Mailboxes, which are essentially mailboxes with calendar-only features.

This article guides UNC-Chapel Hill students through installing Office for Mac 2024 who have placed an order on the Software Distribution Office site and received their fulfillment URL via email.

This article explains the necessary steps taken by the main campus email administrators to protect UNC's sender reputation with other external email systems.

This article will walk through the steps to download and install Office 365.

This article covers the basic features offered through Outlook Online. You may access Outlook Online by visiting UNC's Heelmail website or going to the Office website then selecting the Outlook icon.

This article covers how to change your calendar's default settings to either use MS Teams or Zoom for your online meetings or you may choose to turn off this setting completely.

OneDrive is a cloud-based file storage solution that is offered as part of the Office 365 suite by Microsoft. The service is available to faculty, staff, and students at UNC-Chapel Hill. You can always access your files stored in OneDrive by going to onedrive.unc.edu or office.unc.edu and selecting the OneDrive icon in the waffle.

This article walks through how to configure your UNC email on the iOS Mail App

This article offers a list of Microsoft 365 products that users might find useful as well as helpful training and support links.

UNC-Chapel Hill uses Microsoft 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Microsoft 365 email configuration.

This article walks you through how to setup your UNC Outlook email on Android Operating System.

This article guides UNC-Chapel Hill students faculty, and staff on how to get started with Microsoft Planner, one of the applications offered as part of the Microsoft 365 Collaboration Suite.

This article guides UNC-Chapel Hill students faculty, and staff on how to get started with Microsoft Steam, one of the applications offered as part of the Microsoft 365 Collaboration Suite.