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- Knowledge Base
- Personal Computing & Software
This article will walk through the steps to download and install Office 365.
- Knowledge Base
- Communication & Collaboration
This article explains the necessary steps taken by the main campus email administrators to protect UNC's sender reputation with other external email systems.
- Knowledge Base
- Communication & Collaboration
This article walks through how to configure your UNC email on the iOS Mail App
- Knowledge Base
- Personal Computing & Software
This article walks the user through setting up Email using Outlook 2016 or Outlook 365 on macOS.
- Knowledge Base
- Personal Computing & Software
Microsoft OneDrive client allows you to synchronize files between Office365 (OneDrive and SharePoint sites) and your computer. This article will walk you through how you can setup and modify your synchronize.
- Knowledge Base
- Communication & Collaboration
This article walks you through the process to setup Oulook 2016 for Windows.
- Knowledge Base
- Communication & Collaboration
This article provides details regarding SharePoint. SharePoint is one of the applications offered as part of the Microsoft 365 Collaboration Suite. The service is available for faculty, staff, and students.
- Knowledge Base
- Communication & Collaboration
This article offers a list of Microsoft 365 products that users might find useful as well as helpful training and support links.
- Knowledge Base
- Accounts & Access
OneDrive is a cloud-based file storage solution that is offered as part of the Office 365 suite by Microsoft. The service is available to faculty, staff, and students at UNC-Chapel Hill. You can always access your files stored in OneDrive by going to onedrive.unc.edu or office.unc.edu and selecting the OneDrive icon in the waffle.
- Knowledge Base
- Personal Computing & Software
A shared mailbox is a Microsoft 365 mailbox provided by the University and created by ITS. Shared mailboxes can have multiple users who are designated as either members (can view and email from the mailbox) or managers (can add or remove members and other managers via the Self-Service website).
- Knowledge Base
- Accounts & Access
Microsoft 365 offers methods to make changes to your current 2-step verification, such as adding a new phone number or device to complete 2-step verification. This can also be used to set the Microsoft Authenticator app up on a new device, provided that the phone number has not changed.
- Knowledge Base
- Accounts & Access
At UNC, there are two ways to 2-Step. Having more than one way to verify your identity might seem confusing at first, but these two industry-standard tools are the most effective ways to protect your accounts. This article explains the differences between the two.
- Knowledge Base
- Communication & Collaboration
UNC-Chapel Hill uses Microsoft 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Microsoft 365 email configuration.
- Knowledge Base
- Communication & Collaboration
This article walks you through how to setup your UNC Outlook email on Android Operating System.
- Knowledge Base
- Communication & Collaboration
The University offers Microsoft 365 Resource Mailboxes, which are essentially mailboxes with calendar-only features.