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- Knowledge Base
- Communication & Collaboration
This article walks through how to configure your UNC email on the iOS Mail App
- Knowledge Base
- Personal Computing & Software
This article walks the user through setting up Email using Outlook 2016 or Outlook 365 on macOS.
- Knowledge Base
- Personal Computing & Software
Microsoft OneDrive client allows you to synchronize files between Office365 (OneDrive and SharePoint sites) and your computer. This article will walk you through how you can setup and modify your synchronize.
- Knowledge Base
- Personal Computing & Software
This document is written to assist with configuring Outlook 2010, 2013, and 2016 to access a shared mailbox as an Outlook profile on Windows or Mac. This can be useful for a user to access the mailbox to set up specific permissions for other users or when there is a staff member who needs to access only the shared mailbox. This will include instructions for using the shared mailbox profile to view departmental staff members' calendars.
- Knowledge Base
- Communication & Collaboration
This article walks you through the process to setup Oulook 2016 for Windows.
- Knowledge Base
- Personal Computing & Software
Microsoft Key Management Services (KMS) provides a way to automatically activate volume license editions of Microsoft Windows and Microsoft Office. It is designed to allow Volume Licensing customers to automate the activation process in a way that is transparent to end users. Volume Activation applies to systems that are covered under a Volume Licensing program and is used strictly as a tool for activation and not tied to license invoicing or billing.
- Knowledge Base
- Communication & Collaboration
This article provides details regarding SharePoint. SharePoint is one of the applications offered as part of the Microsoft 365 Collaboration Suite. The service is available for faculty, staff, and students.
- Knowledge Base
- Communication & Collaboration
This article offers a list of Microsoft 365 products that users might find useful as well as helpful training and support links.
- Knowledge Base
- Accounts & Access
To keep your email account safe, the University uses a security method called “2-Step Verification.” With this method, you verify your identity before you see certain sensitive information or access your Office 365 applications. You may verify with the Microsoft Authenticator App, a phone call, or a passcode sent through a text message
- Knowledge Base
- Accounts & Access
This article walks thought the process that will allow you to reset MFA without needing to contact the ITS Service Desk. This process will require that you have 2-Step Verification for DUO set up
- Knowledge Base
- Accounts & Access
Microsoft 365 offers methods to make changes to your current 2-step verification, such as adding a new phone number or device to complete 2-step verification. This can also be used to set the Microsoft Authenticator app up on a new device, provided that the phone number has not changed.
- Knowledge Base
- Communication & Collaboration
This article covers the steps to set up Microsoft 365 email on macOS using Apple Mail.
- Knowledge Base
- Accounts & Access
At UNC, there are two ways to 2-Step. Having more than one way to verify your identity might seem confusing at first, but these two industry-standard tools are the most effective ways to protect your accounts. This article explains the differences between the two.
- Knowledge Base
- Communication & Collaboration
UNC-Chapel Hill uses Microsoft 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Microsoft 365 email configuration.
- Knowledge Base
- Communication & Collaboration
This article walks you through how to setup your UNC Outlook email on Android Operating System.