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This article provides step-by-step instructions for setting up, changing, and resetting multi-factor authentication (MFA) for your UNC accounts, managing your verification methods and trusted devices, and updating your default verification preferences.

This article provides an overview of Microsoft Visio.

This article provides an overview of Microsoft Project

This article provides details regarding SharePoint. SharePoint is one of the applications offered as part of the Microsoft 365 Collaboration Suite. The service is available for faculty, staff, and students.

This article covers the basic features offered through Outlook Online. You may access Outlook Online by visiting UNC's Heelmail website or going to the Office website then selecting the Outlook icon.

This article provides an overview of what Microsoft Teams is, how it can be utilized, and how new teams can be created.

This article covers how to change your calendar's default settings to either use MS Teams or Zoom for your online meetings or you may choose to turn off this setting completely.

This article will walk through the steps to download and install Office 365.

This article walks through how to configure your UNC email on the iOS Mail App

This article walks the user through setting up Email using Outlook 2016 or Outlook 365 on macOS.

Microsoft OneDrive client allows you to synchronize files between Office365 (OneDrive and SharePoint sites) and your computer. This article will walk you through how you can setup and modify your synchronize.

This document is written to assist with configuring Outlook 2010, 2013, and 2016 to access a shared mailbox as an Outlook profile on Windows or Mac. This can be useful for a user to access the mailbox to set up specific permissions for other users or when there is a staff member who needs to access only the shared mailbox. This will include instructions for using the shared mailbox profile to view departmental staff members' calendars.

Microsoft Key Management Services (KMS) provides a way to automatically activate volume license editions of Microsoft Windows and Microsoft Office. It is designed to allow Volume Licensing customers to automate the activation process in a way that is transparent to end users. Volume Activation applies to systems that are covered under a Volume Licensing program and is used strictly as a tool for activation and not tied to license invoicing or billing.

UNC-Chapel Hill uses Microsoft 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Microsoft 365 email configuration.

This article walks you through the process to setup Oulook 2016 for Windows.