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    1. Service Catalog
    2. Accounts & Access

     Accounts & Access

    Ex: Onyen Services, Guest ID
    Plus other services that support accounts and requesting access.

    Services (8)

    2-Step Verification (DUO and MFA)

    Request registration assistance for Duo/MFA (Microsoft 365).

    Advarra eSource+EDC Support

    Access request for Advarra EDC

    Dental School System Access

    School of Dentistry (ASOD) Epic Access Request

    Employee Access Removal

    Florence Support

    Florence Support

    Onyen Services

    Create an Onyen or reset your Onyen password.

    Program Data Profiles (PDP) Dashboard User Access

    Service Provider Integration

    Popular Services

    • REDCap
    • SOM - Computer Support
    • General Request
    • Telecommunications
    • Compute Cluster Access
    View All Popular Services

    My Recently Visited Services

    • Adobe Creative Cloud
    • Office of Human Research Ethics (OHRE)
    • Qualtrics Support
    • OnCore and Veeva Support
    • Virtual Lab
    View All Recently Visited Services

    Popular Tags

    • ConnectCarolina (1)
    • Cores (1)
    View All Tags

    Contact the Service Desk

    The ITS Service Desk is centralized support for students, faculty and staff who need tech help. Choose the method best for you:

      

    Chat with us (click the chat icon at the bottom right of the page)
    Live agents available 8 a.m. - 5 p.m., Monday - Friday

     

      

    Call 919-962-HELP (4357)
    Available 7 a.m. - 7 p.m., Monday - Friday

     

      

    In person 1506 Frank Porter Graham Student Union
    Open 8 a.m. - 5 p.m., Monday - Friday

     

      

    Email support@help.unc.edu
    Accepted only from UNC email accounts, tickets confirmed by email

     

    Additional resources

     Submit a help request

     Med school walkup appointments

     Accessibility

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