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Create an Onyen or reset your Onyen password.


Access Issues, Administrative Support, and Consultation Requests


On-demand application delivery solution on multiple devices and platforms.


Enhancement requests for applications supported by ITS Enterprise Applications and ITS Educational Technologies


Submit support, training, and resource requests for Microsoft 365.


University data assistance for staff and faculty.


For IT staff needing applications packaged and/or deployed to computers using SCCM, jamfPRO, or other device management tools. Please contact your departmental IT for help deploying software to your computer or for new computer setups.


School of Medicine IT educational technologies training


Make a request or ask a question about TeamDynamix


Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.


Secure web applications for building and managing online surveys and databases for research and operational data collection, including a validated environment for collecting and managing regulated clinical research data that must comply with FDA 21 CFR Part 11 requirements.


If you have searched our services and are unable to find what you need, you can use this request for general inquiries.


Support software for faculty and staff within the School of Medicine


Get computer help from SOM IT Staff.


Request registration assistance for Duo/MFA (Microsoft 365).


UNC’s Research Data Management Core (RDMC) offers a range of tools and services to support data management and sharing, including consultations and training, data curation and archiving, and tools and infrastructure.


Help with access, settings, and adding content