Popular Services

Get computer help from SOM IT Staff.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

Request an account.

Submit support, training, and resource requests for Microsoft 365.

Request Assistance with ConnectCarolina HR and Related Systems

Carolina Talent Request

Connect to VPN

Request assistance from Payroll Services.

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Help and troubleshooting

Support for UDO applications

Make a request or ask a question about TeamDynamix

University data assistance for staff and faculty.

Create and manage content across mobile, desktop, and web.

Create an Onyen or reset your Onyen password.

Add, Change, or Decommission firewall rules in the ITS-managed firewall service.

Request for help for TIM administrators with TIM (Time Information Management System) issues.

Access Issues, Administrative Support, and Consultation Requests

Email, data release from user accounts

Support for Concur Request and Expense