Popular Services

Get computer help from SOM IT Staff.


If you have searched our services and are unable to find what you need, you can use this request for general inquiries.


Submit support, training, and resource requests for Microsoft 365.


Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.


Create an Onyen or reset your Onyen password.


University data assistance for staff and faculty.


Request assistance from Payroll Services.


Request Assistance with ConnectCarolina HR and Related Systems


Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.


Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests


Make a request or ask a question about TeamDynamix


Access Issues, Administrative Support, and Consultation Requests


Email, data release from user accounts


Add, Change, or Decommission firewall rules in the ITS-managed firewall service.


Create and manage content across mobile, desktop, and web.