Popular Services

Get computer help from SOM IT Staff.


If you have searched our services and are unable to find what you need, you can use this request for general inquiries.


Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.


Submit support, training, and resource requests for Microsoft 365.


University data assistance for staff and faculty.


Request Assistance with ConnectCarolina HR and Related Systems


Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.


Make a request or ask a question about TeamDynamix


Request assistance from Payroll Services.


Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests


Email, data release from user accounts


Create and manage content across mobile, desktop, and web.


Add, Change, or Decommission firewall rules in the ITS-managed firewall service.


Access Issues, Administrative Support, and Consultation Requests


Create an Onyen or reset your Onyen password.