Popular Services

Carolina Talent Request

Get computer help from SOM IT Staff.

University data assistance for staff and faculty.

Request Assistance with ConnectCarolina HR and Related Systems

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

Request an account.

Submit support, training, and resource requests for Microsoft 365.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Connect to VPN

Request assistance from Payroll Services.

Create an Onyen or reset your Onyen password.

Make a request or ask a question about TeamDynamix

Help and troubleshooting

On-demand application delivery solution on multiple devices and platforms.

Support for Concur Request and Expense

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Email, data release from user accounts

Add, Change, or Decommission firewall rules in the ITS-managed firewall service.

Request for help for TIM administrators with TIM (Time Information Management System) issues.

Access Issues, Administrative Support, and Consultation Requests

Create and manage content across mobile, desktop, and web.