Popular Services

Get computer help from SOM IT Staff.


Secure web applications for building and managing online surveys and databases for research and operational data collection, including a validated environment for collecting and managing regulated clinical research data that must comply with FDA 21 CFR Part 11 requirements.


Submit support, training, and resource requests for Microsoft 365.


If you have searched our services and are unable to find what you need, you can use this request for general inquiries.


University data assistance for staff and faculty.


Request Assistance with ConnectCarolina HR and Related Systems


Request assistance from Payroll Services.


Make a request or ask a question about TeamDynamix


Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.


Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests


Create an Onyen or reset your Onyen password.


On-demand application delivery solution on multiple devices and platforms.


Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.


Access Issues, Administrative Support, and Consultation Requests


Connect to wireless network


Request for help for TIM administrators with TIM (Time Information Management System) issues.