Popular Services

Get computer help from SOM IT Staff.

Carolina Talent Request

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Submit support, training, and resource requests for Microsoft 365.

Request Assistance with ConnectCarolina HR and Related Systems

Connect to VPN

Request assistance from Payroll Services.

Create an Onyen or reset your Onyen password.

Request an account.

Make a request or ask a question about TeamDynamix

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

University data assistance for staff and faculty.

Support for UDO applications

Email, data release from user accounts

Help and troubleshooting

Add, Change, or Decommission firewall rules in the ITS-managed firewall service.

Request registration assistance for Duo/MFA (Microsoft 365).

Create and manage content across mobile, desktop, and web.

Request for help for TIM administrators with TIM (Time Information Management System) issues.

Request assistance with HR Systems Access (ConnectCarolina and more)