Popular Services

Get computer help from SOM IT Staff.

Submit support, training, and resource requests for Microsoft 365.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

Carolina Talent Request

Request Assistance with ConnectCarolina HR and Related Systems

University data assistance for staff and faculty.

Request an account.

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Connect to VPN

Request assistance from Payroll Services.

Access Issues, Administrative Support, and Consultation Requests

Create an Onyen or reset your Onyen password.

Help and troubleshooting

Make a request or ask a question about TeamDynamix

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

Support for UDO applications

Create and manage content across mobile, desktop, and web.

Request for help for TIM administrators with TIM (Time Information Management System) issues.

On-demand application delivery solution on multiple devices and platforms.

Email, data release from user accounts

Add, Change, or Decommission firewall rules in the ITS-managed firewall service.