Popular Services

Get computer help from SOM IT Staff.


Secure web applications for building and managing online surveys and databases for research and operational data collection, including a validated environment for collecting and managing regulated clinical research data that must comply with FDA 21 CFR Part 11 requirements.


University data assistance for staff and faculty.


Submit support, training, and resource requests for Microsoft 365.


Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.


Request Assistance with ConnectCarolina HR and Related Systems


If you have searched our services and are unable to find what you need, you can use this request for general inquiries.


Make a request or ask a question about TeamDynamix


Create an Onyen or reset your Onyen password.


Request assistance from Payroll Services.


Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.


Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests


Email, data release from user accounts


Request for help for TIM administrators with TIM (Time Information Management System) issues.


Access Issues, Administrative Support, and Consultation Requests


Create and manage content across mobile, desktop, and web.


Add, Change, or Decommission firewall rules in the ITS-managed firewall service.