Popular Services

Get computer help from SOM IT Staff.


If you have searched our services and are unable to find what you need, you can use this request for general inquiries.


Submit support, training, and resource requests for Microsoft 365.


Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.


Request Assistance with ConnectCarolina HR and Related Systems


Request assistance from Payroll Services.


Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests


Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.


University data assistance for staff and faculty.


Make a request or ask a question about TeamDynamix


Create and manage content across mobile, desktop, and web.


Request for help for TIM administrators with TIM (Time Information Management System) issues.


Create an Onyen or reset your Onyen password.


Add, Change, or Decommission firewall rules in the ITS-managed firewall service.


Access Issues, Administrative Support, and Consultation Requests


Email, data release from user accounts