Popular Services

Get computer help from SOM IT Staff.

Submit support, training, and resource requests for Microsoft 365.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Create an Onyen or reset your Onyen password.

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

University data assistance for staff and faculty.

Carolina Talent Request

Request an account.

Request assistance from Payroll Services.

Request Assistance with ConnectCarolina HR and Related Systems

Connect to VPN

Make a request or ask a question about TeamDynamix

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Help and troubleshooting

Access Issues, Administrative Support, and Consultation Requests

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

Email, data release from user accounts

Support for Concur Request and Expense

Create and manage content across mobile, desktop, and web.

Create, modify or delete a Cloud Environment

Add, Change, or Decommission firewall rules in the ITS-managed firewall service.

ITS supported WordPress networks