Popular Services

Get computer help from SOM IT Staff.

Carolina Talent Request

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Request assistance from Payroll Services.

Request Assistance with ConnectCarolina HR and Related Systems

Connect to VPN

Submit support, training, and resource requests for Microsoft 365.

Create an Onyen or reset your Onyen password.

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Make a request or ask a question about TeamDynamix

Request an account.

University data assistance for staff and faculty.

Help and troubleshooting

Support for UDO applications

Support for Concur Request and Expense

Add, Change, or Decommission firewall rules in the ITS-managed firewall service.

Request registration assistance for Duo/MFA (Microsoft 365).

Email, data release from user accounts

Connect to wireless network

Create and manage content across mobile, desktop, and web.

Access Issues, Administrative Support, and Consultation Requests