Popular Services

Get computer help from SOM IT Staff.

Create an Onyen or reset your Onyen password.

Carolina Talent Request

Connect to VPN

Submit support, training, and resource requests for Microsoft 365.

University data assistance for staff and faculty.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

Request an account.

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

Request Assistance with ConnectCarolina HR and Related Systems

Make a request or ask a question about TeamDynamix

Request assistance from Payroll Services.

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Help and troubleshooting

Support for Concur Request and Expense

Request for help for TIM administrators with TIM (Time Information Management System) issues.

Add, Change, or Decommission firewall rules in the ITS-managed firewall service.

Email, data release from user accounts

Access Issues, Administrative Support, and Consultation Requests

ITS supported WordPress networks

Request registration assistance for Duo/MFA (Microsoft 365).