Popular Services

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Get computer help from SOM IT Staff.

Connect to VPN

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

Request Assistance with ConnectCarolina HR and Related Systems

Request assistance from Payroll Services.

Submit support, training, and resource requests for Microsoft 365.

Request an account.

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

Connect to wireless network

Access Issues, Administrative Support, and Consultation Requests

Carolina Talent Request

Email, data release from user accounts

Create and manage content across mobile, desktop, and web.

Create an Onyen or reset your Onyen password.

Support for Concur Request and Expense

Request for help for TIM administrators with TIM (Time Information Management System) issues.

Support for software and hardware within School of Pharmacy

University data assistance for staff and faculty.

Support for UDO applications

Make a request or ask a question about TeamDynamix

Help and troubleshooting