Popular Services

Get computer help from SOM IT Staff.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Carolina Talent Request

Create an Onyen or reset your Onyen password.

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

Submit support, training, and resource requests for Microsoft 365.

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Request Assistance with ConnectCarolina HR and Related Systems

Request assistance from Payroll Services.

Make a request or ask a question about TeamDynamix

University data assistance for staff and faculty.

Request an account.

Connect to VPN

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

Support for UDO applications

Access Issues, Administrative Support, and Consultation Requests

Help and troubleshooting

Support for Concur Request and Expense

Add, Change, or Decommission firewall rules in the ITS-managed firewall service.

Request registration assistance for Duo/MFA (Microsoft 365).

Create, modify or delete a Cloud Environment

Create and manage content across mobile, desktop, and web.