Popular Services

Get computer help from SOM IT Staff.

Submit support, training, and resource requests for Microsoft 365.

University data assistance for staff and faculty.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Carolina Talent Request

Request Assistance with ConnectCarolina HR and Related Systems

Make a request or ask a question about TeamDynamix

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Request assistance from Payroll Services.

Connect to VPN

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

Request an account.

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

Help and troubleshooting

Support for UDO applications

ITS supported WordPress networks

Support for Concur Request and Expense

Request for help for TIM administrators with TIM (Time Information Management System) issues.

Email, data release from user accounts

Access Issues, Administrative Support, and Consultation Requests

Create an Onyen or reset your Onyen password.

Create and manage content across mobile, desktop, and web.