Popular Services

Get computer help from SOM IT Staff.

Carolina Talent Request

Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.

If you have searched our services and are unable to find what you need, you can use this request for general inquiries.

Create an Onyen or reset your Onyen password.

Request Assistance with ConnectCarolina HR and Related Systems

Submit support, training, and resource requests for Microsoft 365.

Connect to VPN

Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.

Request assistance from Payroll Services.

Request an account.

Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests

University data assistance for staff and faculty.

Make a request or ask a question about TeamDynamix

Support for UDO applications

Help and troubleshooting

Email, data release from user accounts

Add, Change, or Decommission firewall rules in the ITS-managed firewall service.

Access Issues, Administrative Support, and Consultation Requests

Request for help for TIM administrators with TIM (Time Information Management System) issues.

Create and manage content across mobile, desktop, and web.

Create, modify or delete a Cloud Environment