Popular Services

Get computer help from SOM IT Staff.


If you have searched our services and are unable to find what you need, you can use this request for general inquiries.


Phone service moves/adds/changes, desktop and mobile apps, call center, voicemail, pagers, consultation.


Submit support, training, and resource requests for Microsoft 365.


Request assistance from Payroll Services.


Request Assistance with ConnectCarolina HR and Related Systems


Use this request to ask for new Program or Cost Code chartfield values or to ask for help with ConnectCarolina Finance and related applications.


Network equipment, VLAN, DHCP, DNS, Load-balancer, and other network-related requests


University data assistance for staff and faculty.


Create and manage content across mobile, desktop, and web.


Create an Onyen or reset your Onyen password.


Request for help for TIM administrators with TIM (Time Information Management System) issues.


Access Issues, Administrative Support, and Consultation Requests


Connect to wireless network


Add, Change, or Decommission firewall rules in the ITS-managed firewall service.


Email, data release from user accounts