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Beginning May 11, connect to the campus network (wired, eduroam, UNC-PSK) or VPN before accessing Citrix Workspace (UNCApps, ITSApps, Virtual Lab).

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    1. Service Catalog
    2. Buildings & Facilities

     Buildings & Facilities

    Ex: Automatic Door Lock, Facilities Requests
    Plus other services that support management and upkeep of University locations.

    Services (4)

    Automatic Door Lock & Unlock Schedule

    Library Facilites

    School of Education (SOE) Room Reservations

    School of Law Facilities

    Popular Services

    • Carolina Talent
    • SOM - Computer Support
    • University Data Assistance
    • REDCap - Research Electronic Data Capture
    • Onyen Services
    View All Popular Services

    My Recently Visited Services

    • Research Administration Improvement, Strategy, and Education (RAISE) Office
    • Friday Center – Support Services
    • REDCap - Research Electronic Data Capture
    • 2-Step Verification (DUO and MFA)
    • Carolina Talent
    View All Recently Visited Services

    Popular Tags

    • ConnectCarolina (1)
    • Cores (1)
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    Contact the Service Desk

    The ITS Service Desk is centralized support for students, faculty and staff who need tech help. Choose the method best for you:

      

    Chat with us (click the chat icon at the bottom right of the page)
    Live agents available 8 a.m. - 5 p.m., Monday - Friday

     

      

    Call 919-962-HELP (4357)
    Available 7 a.m. - 7 p.m., Monday - Friday

     

      

    In person 1506 Frank Porter Graham Student Union
    Open 8 a.m. - 5 p.m., Monday - Friday

     

      

    Email support@help.unc.edu
    Accepted only from UNC email accounts, tickets confirmed by email

     

    Additional resources

     Submit a help request

     Med school walkup appointments

     Accessibility

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     Agent login

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